Open List Home > San Francisco, CA > computer supplies & parts > Apple Store
Serving The Bay Area Since 1995. Certified Network & Desktop Support ...
Sleek and stylized after its hi-tech wares, this emporium offers more than what's on display. An army of T-shirt clad technophiles are ever-present to answer questions, but unobtrusive as you fiddle with an...
citysearch.com - expert review - 02/20/2007
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2.0 of 5 stars.
I really love Apple products. They are friggin' genius. I really hate this store. The crowds, the poseurs, the long waits, the annoying bouncers, and the staff who seem far friendlier when you are…
yelp.com - user review - 09/27/2008
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2.0 of 5 stars.
I am only doing a couple blanket reviews for the STORES I HAVE REALLY BEEN TO... but been to one, been to them all.
yelp.com - user review - 09/25/2008
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2.0 of 5 stars.
I ended up waiting an hour before a iPod/iPhone Genius decided I'd waited long enough and helped me. He was super nice and helpful but the first Genius was like WTF. My appointment was at 11:15. I…
yelp.com - user review - 09/20/2008
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5.0 of 5 stars.
Everyone has reviewed the Apple Store but if you already own an Apple product it is so reassuring to know the Genius Bar is there for you. They make it so convenient to get an appointment by going…
yelp.com - user review - 09/16/2008
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1.0 of 5 stars.
Horrible. This review has nothing to do with Apple and their products, and everything to do with the service and friendliness of the staff at this location. I have been a PC user since the IBM 386i…
yelp.com - user review - 09/12/2008
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5.0 of 5 stars.
WOW !!!! Simply the best . I dropped my mac book Fri. 10:00 AM . Broke it . Called the mac store and was set up with an appointment for 12:00 noon . Talked to the Genius bar guy and they took my…
yelp.com - user review - 09/07/2008
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1.0 of 5 stars.
Mea culpa, mea culpa, mea maxima culpa! For all the five star raves I gave Apple and its hipness ...
yelp.com - user review - 09/05/2008
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5.0 of 5 stars.
Scott was my guy at the genius bar. He troubleshot my computer, and it was diagnosed as dead. Then he provided me with options, so I'm going back soon for a new computer. He was very cool, and…
yelp.com - user review - 09/04/2008
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4.0 of 5 stars.
you're in this store not because you're considering to purchase that new macbook. let's face it. you just needed to check your email and myspace here, right? and to occasionally touch the iPhone too.
yelp.com - user review - 08/27/2008
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5.0 of 5 stars.
Apple, well what else to say but they do it the best! Yes they are always BUSY, but as long as I make an appointment I get in right on time. I have had to bring in both my Laptop and my desktop to the…
yelp.com - user review - 08/23/2008
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3.0 of 5 stars.
I've had a RAZR phone for a few years now. And I bought it after RAZR's were cool. I've never had a cool phone. My thought has always been that a phone should be basic and as long as I can make a…
yelp.com - user review - 08/21/2008
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1.0 of 5 stars.
Right now, I hate Apple and AT&T. I tried to go and buy the new 3G iphone, and so...what happened. First off, I hate the way the stores operate. You have to flag down someone, how stupid is that.…
yelp.com - user review - 08/17/2008
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5.0 of 5 stars.
I've always had excellent service here. I've had to wait my turn and sometimes I've been disappointed (out of stock iPhones) but I cannot complain. I've made several purchases here, two custom orders,…
yelp.com - user review - 08/14/2008
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2.0 of 5 stars.
This is how imagine the ideal answers appear on an Apple Store employee application: Do you like people? No.
yelp.com - user review - 08/13/2008
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3.0 of 5 stars.
This two story Apple store is always busy. Whenever I pass by here it's packed with Apple addicts, potential converts, and those looking to use the Internet. There always seems to be a good ratio of…
yelp.com - user review - 08/10/2008
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4.0 of 5 stars.
Ah Apple. You do somethings sooo much better than everyone else. And then you just suck at other stuff. To your credit, you're usually better at the stuff I care about. So, I cut you break quite…
yelp.com - user review - 08/08/2008
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5.0 of 5 stars.
The place was packed with shoppers. So when I grabbed my wireless keyboard and mouse and got ready to stand in line, a store attendant pulls me to the side and processes the payment with a small…
yelp.com - user review - 08/07/2008
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4.0 of 5 stars.
Those frosted stairs fucking scare me. Just how many pounds of geek can they possibly hold? REALLY? If Best Buy and St Mary's hospital had a baby and St Mary's happened to go into labor while watching…
yelp.com - user review - 08/07/2008
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3.0 of 5 stars.
That's right. I'm an A.G. stalker. That girl is the salve on my paranoid thoughts regarding getting shanked, and listens to me when I cry about how people are so mean to me. She also grabs my ass…
yelp.com - user review - 08/07/2008
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5.0 of 5 stars.
The Apple store in San Fran is amazing and the workers are great. Another thing is Artofficial is playing their on Saturday. Go down and watch this amazing band you will not be disappointed they are…
yelp.com - user review - 08/07/2008
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1.0 of 5 stars.
Genius Bar is slow, And the break your stuff,
yelp.com - user review - 08/01/2008
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1.0 of 5 stars.
This store blows. I went in yesterday at 11AM to buy a cable. I found it quickly and went and stood in line. And stood in line. And stood in line.
yelp.com - user review - 07/29/2008
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4.0 of 5 stars.
A combination of impoverishing circumstances: 1. I have an Apple addiction
yelp.com - user review - 07/26/2008
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4.0 of 5 stars.
This is what customer service should be like, no matter where you go shopping. Attentive and well-educated salespeople who know the product like the back of their hands. I went there today because my…
yelp.com - user review - 07/23/2008
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2.0 of 5 stars.
Genius Bar, I think not. It's frustrating to go in for answers and you have more knowledge than the people working there. No doubt that Steve Jobs hit another grand slam in creating retail spaces…
yelp.com - user review - 07/20/2008
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1.0 of 5 stars.
Okay, once again, this has nothing to do with Apple products themselves (those rock) but your so-called "geniuses" SUCK. My god. I don't plan to give this location any more chances. This place is a…
yelp.com - user review - 07/19/2008
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4.0 of 5 stars.
I went by today to try to get an Iphone 3G. Forget about it. There was a line of over 20 people. I think I might try tomorrow and get there early! Update: Got it last night right before closing. I…
yelp.com - user review - 07/18/2008
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4.0 of 5 stars.
Pretty cool store. I got in line a bit early and only waited for about 15 minutes to get my I-phone. I do think the in-store activation is sucky. I was pretty quick about picking a plan. I can't say…
yelp.com - user review - 07/18/2008
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1.0 of 5 stars.
Firstly, I want to point out that I am a huge Apple fan. I have been buying laptop from this store since 2001, and I owned 4 Apple laptops, from the Powerbook G4, to Ibook and recently I upgraded my…
yelp.com - user review - 07/18/2008
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4.0 of 5 stars.
I needed directions somehwere one day, and i ran into the apple store to use their computers... unfortunatley all the computers were being used so i ran to a iphone and sure enough it gave me…
yelp.com - user review - 07/17/2008
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3.0 of 5 stars.
CLOSED* Yes the store is closed. Go home people. Sorry.
yelp.com - user review - 07/16/2008
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5.0 of 5 stars.
Can you pay people to be nice? I'm not sure, but the people at the Apple store seem to genuinely care. My only comparison for electronics shopping in the city is Best Buy and CompUSA (now closed),…
yelp.com - user review - 07/14/2008
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4.0 of 5 stars.
Note to self: Never go to the Apple Store when a new Apple product is being sold on the very first day. There was a line of people waiting their turn to buy the new iPhone 3G outside the store.…
yelp.com - user review - 07/11/2008
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5.0 of 5 stars.
So this morning, a band across my iphone's touch screen stopped working. I couldn't use the numbers 456, select stuff from menus, etc. Sucks right? I'm thinking, shit I gotta spend the money to…
yelp.com - user review - 07/09/2008
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5.0 of 5 stars.
So it's finals week and I'm syncing my iPod with my MacBook so I have the tunes I need to survive yet another grueling cram session. I go to unplug my Pod and everything goes screwy. After several…
yelp.com - user review - 07/07/2008
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3.0 of 5 stars.
I'm a HUGE fan of Apple from the very beginning. but...
yelp.com - user review - 07/05/2008
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2.0 of 5 stars.
I was doing my research before buying my new MacBook Pro (which is fucking awesome) and decided to stop by this Apple Store to get a feel for the keyboard and screen while checking out OS X (yup, I'm…
yelp.com - user review - 07/01/2008
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4.0 of 5 stars.
If you want to drop $1000 and feel like no one cares, this is the perfect place for you. When I drop that kind of dough however, I want to at least get a high five.
yelp.com - user review - 06/28/2008
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5.0 of 5 stars.
I went into the Apple Store because spell check wasn't working on my brand new Macbook. The people in the orange shirts wanted me to make an appointment at the Genius Bar and said maybe I would get…
yelp.com - user review - 06/28/2008
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4.0 of 5 stars.
If you need something from Apple, you should go to one on Stockton. because of only one thing: they have really good costumer service. You also can find good product there. I had a problem with my ipod…
yelp.com - user review - 06/24/2008
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4.0 of 5 stars.
"I'm a fan" because I have to be a fan. I love Apple's products. They're very beautiful. I live on Ellis and Taylor street which is 1 block from the apple store. It's my only option for quick Mac…
yelp.com - user review - 06/19/2008
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5.0 of 5 stars.
I have officially been converted into a Mac user. And, I couldn't be happier! My experience buying my new MacBook Pro today at the Apple Store couldn't have been more relaxed, at ease and effective.…
yelp.com - user review - 06/18/2008
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5.0 of 5 stars.
If you buy an HP, can you make an appointment with an HP specialist to troubleshoot your problem IN PERSON? Even for $$? No. Dell? Nope. This is the most amazing thing to me. I can make an…
yelp.com - user review - 06/16/2008
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4.0 of 5 stars.
There are some amusing reviews, most of which I agree with. I went in yesterday to plunk down a couple grand on a Macbook Pro and I agree with one complaint - I couldn't even get on one to give it a…
yelp.com - user review - 06/13/2008
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3.0 of 5 stars.
I'm hoping to change this review after my next visit. 3 stars for, well.. APPLE itself. The ooohs and the aaahs.
yelp.com - user review - 06/13/2008
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5.0 of 5 stars.
I love you, Genius Bar!!! Amazing service. The gent helping me today told me it would take 3-5 business days to fix a simple hardware issue, but that he was going to try and "rush" it for me.
yelp.com - user review - 06/13/2008
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5.0 of 5 stars.
If you have problem with your computer go to the POWERBOOK guy!!! It's way cheaper!
yelp.com - user review - 06/13/2008
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The store has everything Apple that you would desire... They have plenty of devices that are available for you to play with.
kudzu.com - user review - 06/11/2008
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5.0 of 5 stars.
The person helping you can take your credit card swipe it and email the invoice. Amazing. Even when the store is crazy busy they provice crazy good service.
yelp.com - user review - 06/10/2008
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4.0 of 5 stars.
Okay-I'm totally buying into the commercials with that adorable white guy who's a Mac and that boring looking old guy who's the PC. I've bit the bullet and I've bought a MacBook Pro. I LOVE IT!!!!!
yelp.com - user review - 06/09/2008
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2.0 of 5 stars.
Maybe because I had the unfortunate chance of coming in this store while some techie convention was going on at Moscone, but it's like a freakin claustrophobia nightmare inside. And what's worst is…
yelp.com - user review - 06/05/2008
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4.0 of 5 stars.
"I hope you hang yourself with your h&m scarf while jacking off listening to mozart...
yelp.com - user review - 05/27/2008
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4.0 of 5 stars.
I love the downtown Apple Store. I have stopped by here several times, sometimes simply to check my e-mail on the comfortable theater seating on the second floor. And I always manage to learn…
yelp.com - user review - 05/24/2008
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1.0 of 5 stars.
The Apple Store suffers from the same problem facing every other business that's staffed by geeks: employees that have no clue as to how to interact normally with normal people (i.e., those who have…
yelp.com - user review - 05/24/2008
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5.0 of 5 stars.
Apple's customer service is generally a cut above other retailers. I've been dealing with Apple for nearly twenty years now, and they may not be able to fix something (anyone remember the PowerBook…
yelp.com - user review - 05/07/2008
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5.0 of 5 stars.
In terms of computer stores, this is Mecca. Each one of those plexiglass steps costs like 200,000 dollars, which they make up for by charging you too much for their sexy computers.
yelp.com - user review - 05/04/2008
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1.0 of 5 stars.
When the company I work for bestowed upon me a brand new iPhone, (I fly, they buy) I was so excited that I went straight to the Union Square, Apple store (in S.F.) after work and tried to retrieve my…
yelp.com - user review - 05/02/2008
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4.0 of 5 stars.
If you wonder how I can easily post nearly 1,500 photos on this site, it's because I succumbed to fashion and bought an iPhone last year. Oh yes, people were making fun of my walkie-talkie-sized Nokia…
yelp.com - user review - 04/28/2008
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1.0 of 5 stars.
Genius Bar repair totally sucks. First they tell you that a simple repair can be done in one day, two days, three days...The manager Lynn is a complete idiot and has no idea about customer service.…
yelp.com - user review - 04/25/2008
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4.0 of 5 stars.
So I feel like an idiot... My iPhone froze up last night and wouldn't respond to any input whatsoever. Having heard about the Genius Bar upstairs, where you can get free tech support, I went online…
yelp.com - user review - 04/22/2008
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4.0 of 5 stars.
Isn't it funny????? Do you walk in here and say I just want to check some shit out but you end up buying like $200.00 worth of stuff?? It just like I walk in and then I walk out with crap loads of…
yelp.com - user review - 04/13/2008
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4.0 of 5 stars.
I love my mac and am now an ieverything convert. This place is so cool but so crowded! I drove to Palo Alto to take a workshop without the hustle and they were also crowded, it was like Apple was…
yelp.com - user review - 04/08/2008
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4.0 of 5 stars.
Walking into the Apple Store is like walking into a big toy store for adults. I love how you can try everything on display and even check email if you are can't wait to get home. I have actually…
yelp.com - user review - 04/03/2008
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4.0 of 5 stars.
I don't have a Mac. I don't even have an iPod. I just love this store and the window displays. I've been in here several times because my husband was a Mac user for work and we'd take the…
yelp.com - user review - 03/30/2008
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3.0 of 5 stars.
I've never owned an apple (nor would I ever buy one) but sometimes I go in this store just to use the Internet. I mean, the store itself is attractive to look at (inside and out). I saw Irene from…
yelp.com - user review - 03/29/2008
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2.0 of 5 stars.
I Love the crowded atmosphere of unhelpful technicians, losers who surf the net all day on the model laptops, and smug elitists. You get two stars for the educational discount and for not being a…
yelp.com - user review - 03/27/2008
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4.0 of 5 stars.
So three weeks before the warranty expires my beloved MacBook comes down with the dreaded top case splintering issue. I sighed, made the Genuis Bar appointment and prepared for the worst: being told…
yelp.com - user review - 03/26/2008
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5.0 of 5 stars.
Actualy, it's Zach at the Genius Bar who gets 5 stars. I've been there three times attempting to keep this old iBook G4 alive and every time he has been very helpful and friendly. I recommend asking…
yelp.com - user review - 03/26/2008
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5.0 of 5 stars.
Sure its crowded and there was a line to touch the new lighter than air laptop, and the line at the register was obscene. so why the five stars? When I went upstairs and found a (smokin' hot) young man…
yelp.com - user review - 03/15/2008
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4.0 of 5 stars.
If they had bouncers at the Apple Genius Bar they wouldn't let me in anymore. But they don't.
yelp.com - user review - 03/14/2008
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4.0 of 5 stars.
Every time I come in here it's a mad house, the one thing I like is the Genius Bar, where they can help you with any trouble your having. Usually I come in here because something broke and they have…
yelp.com - user review - 03/12/2008
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2.0 of 5 stars.
I feel like I'm on the NYC subway when I walk in here. These people may as well walk around backwards with blindfolds on. Today I drove to the Apple store in Palo Alto to avoid the throngs of both…
yelp.com - user review - 03/06/2008
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3.0 of 5 stars.
This place is a friggin zoo! People from all over the world...shop here! They also line up every, single morning, to get in before the store opens. (I know this because I see them everyday hogging the…
yelp.com - user review - 03/06/2008
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4.0 of 5 stars.
I have finally turned 100% Mac-faithful. I have loved Macs since high school, when I was on the school newspaper and used a Mac to write articles, proofread, and work on layouts. Then my parents…
yelp.com - user review - 03/05/2008
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5.0 of 5 stars.
So, earlier tonight, I scheduled a "personal shopping visit" over the phone to get someone to help me with buying and upgrading a new Mac. By the way I learned that I find the term "personal shopping…
yelp.com - user review - 03/03/2008
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5.0 of 5 stars.
I'm not gonna go so far as to say this place is like a church for me (hell, I don't even have an iphone), but considering my last three visits were for technical support, this place has managed to…
yelp.com - user review - 03/02/2008
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3.0 of 5 stars.
I wish they would make an Apple Store just for mac owners... Not ipod owners... not iphone owners.. JUST MAC OWNERS... Yeah, I'm a snob like that... AND?! Seriously... It's so hard to go to an Apple…
yelp.com - user review - 02/25/2008
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4.0 of 5 stars.
crowded but sexy.
yelp.com - user review - 02/25/2008
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3.0 of 5 stars.
Visiting the Apple Store is always a grueling, mildly frustrating experience. It's so packed all the time with people just looking at and playing with the products, wasting the sales people's time so…
yelp.com - user review - 02/23/2008
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4.0 of 5 stars.
Super crowded. I loves me some MAC gear, but sometimes I gotta keep on walking by, cause its insane inside. They have great Photography seminars that I recommend. The staff here have been cool and…
yelp.com - user review - 02/23/2008
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5.0 of 5 stars.
These boys are the best. Theres alot of reasons that I'm such a die-hard apple fan. but this review is strictly for the store itself, specifically, the good folks the genius bar, or GZA bar for…
yelp.com - user review - 02/17/2008
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4.0 of 5 stars.
Crowded and full of tourists--it's still the only Apple Store I go to when I need what Steve Jobs tells me I need. If time is of the essence, come during non-peak hours.
yelp.com - user review - 02/17/2008
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3.0 of 5 stars.
All I gots to say is WOW! My first time in an Apple store and it left me speechless.....where do I begin?! First, WAY too many people! I mean, come on, it's not as if you can't buy this stuff…
yelp.com - user review - 02/16/2008
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2.0 of 5 stars.
this place is ridiculous. I made an appointment but have been sitting here for the last hour. Yes I'm actualy at the store. Worst customer service ever. EDIT:
yelp.com - user review - 02/15/2008
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5.0 of 5 stars.
My iPod serves double-duty as not only a way to listen to my bitchin' music collection, but also as a shield against the homeless, sleazy, loud and crazy people that I encounter on most days. When I'm…
yelp.com - user review - 02/08/2008
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4.0 of 5 stars.
The best part of this store is it has active learning workshops where you can go and learn how to use the Apple products that you buy. It doesn't get much better than that. There are computers where…
yelp.com - user review - 02/05/2008
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5.0 of 5 stars.
The Mac Genius of Mac Geniuses... Uriah. All I have to say is that he went above and beyond to help my friend recover her lost files. I was her point person and working with Uriah was the best thing…
yelp.com - user review - 02/04/2008
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1.0 of 5 stars.
I like my computer but these people never can give you the right answer without checking with at least 2 other people first. They also sold me my imac in october and told me i could get leopard for…
yelp.com - user review - 02/03/2008
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4.0 of 5 stars.
This place is wonderful. Needing portable music for my massage business, I purchased a Roxy speaker system and nano. My clients even comment on how great they sound. The service was great as well…
yelp.com - user review - 02/03/2008
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5.0 of 5 stars.
I proceeded to solve the low-volume-speaker issue on my iPhone, after reading this article and laughing at its image because the needles are not in the right position: http://www.engadget.co...
yelp.com - user review - 01/25/2008
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5.0 of 5 stars.
I just had the most satisfying experience at this apple store. The place is always packed, but I was able to speak with a sales person (Molly) for a while about a convoluted problem I had dealing…
yelp.com - user review - 01/16/2008
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5.0 of 5 stars.
I saw Public Enemy perform at this Apple Store. For FREE!!
yelp.com - user review - 01/15/2008
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5.0 of 5 stars.
These guys are great. Always helpful, and you don't have to spend a dime. To those who say that this place is always busy, be patient. They're still human.
yelp.com - user review - 01/12/2008
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3.0 of 5 stars.
This is a review generally about my experience with Apple since getting an iPhone, and specifically about their Genius Bar's ability or lack thereof to provide good customer service. I was one of the…
yelp.com - user review - 01/12/2008
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5.0 of 5 stars.
It was time to buy the new iPhone, so I stopped by during the Christmas rush a couple weeks back. I was in and out of there in less than 5 minutes thanks to the staff having their own wireless credit…
yelp.com - user review - 01/03/2008
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4.0 of 5 stars.
"Oh, you're one of THOSE Apple people?" That's what they say. They see that you have a MacBook, they sigh and then assume you're in some elite club where the members get together and stare down our…
yelp.com - user review - 01/02/2008
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3.0 of 5 stars.
Since this store's right on Market and next to Union Square -- and by virtue of being an Apple Store to begin with -- there's a lot of walk-in traffic here, which makes it a challenge for those of us…
yelp.com - user review - 12/28/2007
